Ever feel confident doing the work but unsure how to speak up, ask questions, or write clearly at work? This course builds real-world workplace communication skills for today’s jobs. This course meant for adult basic education (ABE) and literacy learners focuses on practical language that helps you sound professional, clear, and confident every day.

You will learn how to make productive small talk, communicate effectively in video meetings, and write clear workplace messages. You will practise strategies for speaking with co-workers and supervisors, following and clarifying instructions, and contributing to meetings with ease. You will also learn how the right tone and well-timed questions can save time and reduce stress.

This course is designed for adult learners and supports written communication and workplace data skills. You will write better emails, understand common workplace expectations, and communicate confidently during job search tasks. You will also read simple charts, enter data accurately, and use basic formulas to present information clearly.

This course content was created in partnership with Gamin Summers, whose qualifications include being an Instructional Reviewer.

The authors generated this text in part with ChatGPT, OpenAI’s large-scale language-generation model. Upon generating draft language, the authors and subject matter experts reviewed, edited, and revised the text to ensure it reflected accurate expertise and met high pedagogical standards.

Enrol today and build the communication skills that help you succeed at work.