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Business Intelligence and Knowledge Management Systems

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Business Intelligence and Knowledge Management Systems
  • Description
  • Outcome
  • Certification
  • Business Intelligence is a set of theories and methodologies that handle large amounts of data and information and assists managers with decision-making. Knowledge management is the process of capturing, storing, retrieving and distributing the knowledge of the individuals in a business for use by others in the business to improve the quality and/or efficiency of decision making across the firm.

    This free online course in Business Intelligence and Knowledge Management Systems enables the learner to study information tools used to assist decision-makers and describe the process known as decision-making including the three steps involved. The course will be of interest to business professionals who would like to gain a basic knowledge and understanding of the benefits of business intelligence and knowledge management systems.

  • Having completed this course the learner will be able to:
    - Describe the process known as “decision-making”;
    - List the three steps in decision-making;
    - Describe the functions of neural networks;
    - Explain what is meant by “groupware systems”.

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

    Having an official Alison document is a great way to celebrate and share your success. It is:

    • Ideal to include with CVs, job applications and portfolios
    • A way to show your ability to learn and achieve high results