How to become A Building Operator

• Building Maintenance Operator
• Building Caretaker

What do Building Operators do?

A Building Operator would typically need to:

• Perform a variety of tasks to ensure the building they are working in is up to code and can function efficiently
• Inspect the inside and outside of the building regularly to make sure its physical structure remains well maintained
• Monitor and maintain the building’s heating, electrical, mechanical, and security equipment
• Undertake minor electrical and plumbing work, such as changing light bulbs, replacing furnace filters, and repairing leaks
• Vacuum, sweep, and mop common areas in the building and dust communal furniture
• Carry out or supervise housekeeping and grounds-keeping activities; respond to complaints from tenants; liaise between tenants and owners
• Deal with emergencies, such as power failure, floods, and fires; plan and run fire drills as per standard safety norms
• Inspect fire alarms and sprinkler systems for malfunctions; operate elevators to transport people between floors
• Be on the lookout for potential problems and report issues that need experts before they grow into full-blown disasters
• Recommend changes that make the building more efficient, reduce operating costs, or guarantee compliance with environmental, building, and safety codes
• Supervise the work of maintenance staff, and contractors hired to make repairs to establish that they are following safe work practices
• Take care of the equipment; keep records of all work done; keep track of supplies and equipment; help with selection and purchase of new equipment, if necessary
• Monitor access to restricted areas while making sure they remain safe, clean, and functional
• Monitor security cameras or other security devices for signs of intrusion, theft and other illegal activities
• Assist in the recruitment and training of apprentices and recruits; ask for feedback to make the best decisions possible

Building Operators typically work in large commercial or institutional buildings, such as office towers, hospitals, or factories. They work indoors and outdoors in a single building or a group of buildings.

Full-time Building Operators work 36 to 40 hours a week in shifts that may include evenings and weekends. Emergencies may prompt the need to be on call 24/7/365 and work overtime. 

Finding a new job might seem challenging. Freelancing and self-employment are viable options. Building Operators can boost their job search by asking their network for referrals, contacting companies directly, using job search platforms, going to job fairs, leveraging social media, and inquiring at staffing agencies.

Building Operators are generally employed by:

• The Government
• Educational Institutions
• Regional Health Authorities
• Property Management & Real Estate Companies
• Hotels
• Shopping Malls
• Factories
• Owners & Operators of Large Buildings

Professional associations and organisations, such as The Building Service Contractors Association International (BSCAI), are crucial for Building Operators interested in pursuing professional development or connecting with like-minded professionals in their industry or occupation. Membership in one or more adds value to your resume while bolstering your credentials and qualifications.

• Unsafe work environment as a result of lack of proper maintenance and consequent breakdown of machines and equipment
• Physically demanding work that involves lifting heavy objects, climbing ladders, and working in cramped locations or awkward positions
• Exposure to hazardous materials, such as asbestos, lead, or chemicals
• Lack of work-life balance when on-call or working overtime 
• The need to work in extreme weather conditions

Performance, experience, and the acquisition of professional qualifications drive the career progression of Building Operators who may advance from entry-level roles to Senior Building Operator, Manager, or Supervisor positions. Some operators eventually open their own building maintenance or management businesses.

Although enterprising candidates can obtain entry-level jobs with a high school diploma or GED (General Education Development), most have an accredited bachelor’s degree or associate degree in building science or construction management.

An additional journeyperson certificate in one or more trades from a trade or technical school will stand you in good stead.

Pursue English, maths, and computer science in high school. 

Since completing an academic programme does not guarantee lucrative employment, contact professional associations and prospective employers to check out various education options and employment possibilities before embarking on a specific educational path.

Certification in workplace hazards management information, workplace safety, and first aid from an objective and reputed organisation can help potential Building Operators stand out in a competitive job market and allow them to become independent consultants.

A combination of education, experience, and testing is generally required to gain certification, though requirements differ from region to region. Successful certification programs protect public welfare by incorporating a Code of Ethics.

As a rule, Building Operators will need a valid driver’s licence. Those who wish to work in large facilities like hospitals may need a bonafide licence to prove completion of an approved training program in addition to an HVAC (heating, ventilation, and air conditioning) licence. 

Typically, licensure requires an application, processing fees, an examination, and relevant education and experience. Check in with local or national building maintenance organisations to determine whether you need licensure.

You may also need to undergo an employment background check that can include but is not limited to a person’s work history, education, credit history, motor vehicle reports (MVRs), criminal record, medical history, use of social media, and drug screening.

Performance, experience, and the acquisition of professional qualifications drive the career progression of Building Operators who may advance from entry-level roles to Senior Building Operator, Manager, or Supervisor positions. Some operators eventually open their own building maintenance or management businesses.

Candidates with significant training in HVAC, electrical systems, pipes, and plumbing have the best job prospects.

Continuing professional development (CPD) will help an active Building Operator build personal skills and proficiency through work-based learning, a professional activity, 

formal education, or self-directed learning.

Career progression comes in the wake of the acquisition of more experience and education in building safety, facilities management, and supervision. There is an increased demand for Building Operators certified in sustainability and energy efficiency technologies and practices.

Build These Skills

Leaders and problem-solvers with a focus on continuous improvement, successful Building Operators, pay attention to detail and can make the right calls during tough situations.

Potential Pros & Cons of Freelancing vs Full-Time Employment

Freelancing Building Operators have more flexible work schedules and locations. They fully own the business and can select their projects and clients. However, they experience inconsistent work and cash flow, which means more responsibility, effort and risk.

On the other hand, a full-time Building Operator has company-sponsored health benefits, insurance, and retirement plans. They have job security with a fixed, reliable source of income and guidance from their bosses. Yet, they may experience boredom due to a lack of flexibility, ownership, and variety.

When deciding between freelancing or being a full-time employee, consider the pros and cons to see what works best for you.

Old equipment is the primary cause of 44% of unscheduled equipment downtimes.

Building Operators focus on preventative care and immediate repair of the building’s heating, mechanical, and electrical systems to save the tenants and owners money and grief.

“Look at a day when you are supremely satisfied at the end. It’s not a day when you lounge around doing nothing; it’s when you’ve had everything to do, and you’ve done it”.

Margaret Thatcher