This free online course covers the fundamental ideas, practices and skills that a personal assistant needs to know.

A personal assistant handles clerical work for senior-level employees. Their primary responsibilities include responding to emails and phone calls, organising meetings and making travel arrangements. This course delves into the ideas and practices of becoming a personal assistant. You will learn about business telephone skills and ways to properly represent your boss or company. In addition, you will explore how to use mail services such as shipping products and gain important information about travel arrangements. We answer questions like ‘how can you reflect your company's values?’ and ‘what should you know about international travel?’.

We will then research information regarding organising meetings and conferences. This course will help you understand time management. Following that, you will understand the relevance of record keeping and the importance of business writing skills. Finally, we will explore information about organisational skills and communication skills. You will be able to see how customer service plays a big part of a personal assistant. We will be able to answer questions like ‘what is the proper way to plan a project successfully?’ or ‘why should you understand budgeting?’.

If you are interested in becoming a personal assistant, this course will teach you how to apply the basic ideas and growth processes of a PA. We provide detailed methods and concepts that you may reliably implement in the workplace. This course is ideal for introducing you to the personal assistant profession. Enrol immediately and study the essentials of this profession.