Get equipped with relevant skills, strategies and tools to work as an operations expert in this free online course.

Operations management is a critical aspect of business management and in this course, you will discover why. John's Academy has designed these lessons for business-minded individuals and those considering a career in operations to gain essential skills to carry on the trade. We will begin by considering how operations management was introduced into businesses and its historical development. You will learn about project management, the individual elements of the project life cycle and the importance of the critical phases in a project.

Next, we will discuss business development and the elements that makeup succession planning. Discover the importance of flow in the supply chain, procurement and purchasing management as they ensure the smooth delivery of satisfaction to customers. You will also learn about the details of manufacturing and delivery operations. Production scheduling, facilities management and the delivery processes are also sub-topics that we will examine.

Finally, we will review the segments of conflict management, stress management and time management. Discover techniques and strategies that help manage anxiety while supervising your workload efficiently. We will then highlight ethics and morality in the business environment as well as social responsibility. By completing this course, you will have acquired the basic skills to successfully work as part of the operations team in any business environment. Sign up today!