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Your Learner Verification

This is to verify that Maria Ann Lewis has completed the course Diploma in International Tourism with English Language Studies on Alison.

Maria Ann Lewis

Alison ID: 6923257

Course Completed: Diploma in International Tourism with English Language Studies

Date of Completion: 22nd June 2016

Email: [email protected]

Total Study Time: 12h 15m

Final Assessment Score:

Alison courses requires at least
70% to pass the final assessment

82%
CPD Hours Completed:

CPD approved learning hours
completed through this course

11-13h

Course Information

Get international tourism-focused communication and English language skills.

International tourism is a vital part of the economy of many countries and with its continued growth the tourist industry will provide many employment opportunities for individuals with the appropriate skills and qualifications. This course allows you combine the study of many aspects of international tourism and tourism-focused English language skills.

The course describes the formation of the tourist industry as well as outlining its sectors and employment opportunities. It then explains the needs of both business and pleasure travelers and the ways that tourism businesses/destinations can market themselves effectively. The final section explains how the tourist industry packages and sells tourism products through retail and online channels.

English is the main language of international communication and is essential for people working in the tourist industry. This course introduces the English vocabulary necessary for working at a hotel reception or front desk. It explains how to communicate with potential customers during enquiries as well as how to reserve rooms for hotel guests. It then describes the steps involved in check-in and check-out and how to resolve customer complaints with helpful and non-offensive phrases.

This course details the English necessary for working in restaurants in tourist areas or hotels. It explains how to take customer orders and provides key English expressions for every stage of restaurant service. This course also details the English necessary for working in tourist information offices including how to provide directions, understand guidebooks and write press releases. The English needed for conducting guided tours is also defined.

This course will be of great interest to all learners who would like to develop a career path in the tourist industry and who would like a qualification that combines study of international tourism with the practical application of tourism-focused English language skills.

Modules Completed

Module 1: History of Tourism
Module 2: Modern Tourism
Module 3: Tourism Industry - Career Development
Module 4: Tourism Industry - Sectors
Module 5: Module 6: Travel Patterns
Module 6: Module 7: Tourism Destinations
Module 7: Module 8: The Fundamentals of Tourism Promotion
Module 8: Module 9: Tourism - Generating Sales
Module 9: Module 10: Tourism - Retail Travel Sales
Module 10: Module 12: English for Tourism - Tourist Information and Guided Tours
Module 11: Module 13: English for Restaurant Service
Module 12: Module 14: English for Tourism: Hotel Reception and Front Desk
Module 13: Module 5: Diploma in International Tourism with English Language Studies - First Assessment
Module 14: Module 11: Diploma in International Tourism with English Language Studies - Second Assessment
Module 15: Diploma in International Tourism with English Language Studies - Third Assessment
Module 16: Diploma in International Tourism with English Language Studies - Final Assessment

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