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Your Learner Verification

This is to verify that Lethukuthula Buthelezi has completed the course Diploma in Sales Management on Alison.

Lethukuthula Buthelezi

Alison ID: 52652865

Course Completed: Diploma in Sales Management

Date of Completion: 14th November 2025

Email: [email protected]

Total Study Time: 7h 14m

Final Assessment Score:

Alison courses requires at least
80% to pass the final assessment

98%
CPD Hours Completed:

CPD approved learning hours
completed through this course

6-8h

Course Information

This free online sales course will teach you effective sales management skills and techniques for a successful career.

This course will begin by giving you an overview of how selling and sales influences our daily lives. You will learn the characteristics of a brand and will be guided through the differences between sales and marketing. You will then learn what it takes to be successful in sales as well as to define the different types of selling channels and selling environments. You will learn the concept of adaptive selling, explore business ethics and ethical behaviour in sales, and identify the elements of effective business communication.

Next, you will study the seven steps of the selling process. You will receive guidance on prospecting, be shown how to identify sales needs and opportunities, and learn how to set SMART pre-call objectives. The course will also cover first impressions, the importance of a strong approach, and how to make contact with your prospect. You will learn how to prepare for an effective sales presentation. Finally, you will learn how to handle the different types of objections as well as how entrepreneurs sell themselves and their business ideas.

As sales plays such a major role in our everyday life and economy, a career in sales will always be in demand. This Diploma in Sales Management course will be of great interest to learners who are thinking about starting a career in the sales sector. It will also be useful to professionals already working in sales who want to bring their skill set to the next level. Check out the course today, and in a few short hours you'll have learned valuable selling skills and boosted your career.

Modules Completed

Module 1: Success in Sales
Module 2: Choose Your Path
Module 3: Relationship Selling
Module 4: Business Ethics
Module 5: Power of Effective Communication
Module 6: Understanding the Customer
Module 7: Diploma in Sales Management - First Assessment
Module 8: Identify your Customers
Module 9: The Power of Preparation
Module 10: The Sales Approach
Module 11: The Sales Presentation
Module 12: Handling Objections
Module 13: Entrepreneurial Selling
Module 14: Diploma in Sales Management - Second Assessment
Module 15: Course assessment

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