Explore human resource management in this free online course that covers recruitment, conflict resolution and more.

What roles and tasks fall under the responsibility of an organization's human resource (HR) department? How vital is human resource management (HRM) to the success of any organization? This HRM training course provides an in-depth look into the functions of HR departments. We outline the many benefits of expanding a team and explain how to employ various recruitment strategies during the candidate-selection process. What other responsibilities should someone consider during the recruitment process? We show you how to analyze and write job descriptions and ‘person specification’ criteria and go through the different options to consider when advertising a position.

The course examines every step of the recruitment process. We provide specific guidelines on how to prepare for and conduct interviews using assessment rubrics and post-interview reflections. We explain how to make job offers, draw up employment contracts, onboard new hires and use various supportive and team-building strategies. What should be done by the human resources department if any employee feels uncomfortable while working? We explain how to avoid common employee grievances and provide the conflict resolution skills required to handle them if they escalate. The course then shows you how to deal with trade unions.

We explore a range of important HRM topics, including remuneration, performance appraisals, team building and negotiation skills. The human resources department is a vital resource for everyone involved in any company or organization, from new hires to chief executive officers. Sign up for this course to master the human resource management skills you need to bring out the best in your colleagues and protect both their and the company’s interests.