Learn how to interact with deaf people with sensitivity in this free online diversity, equity and inclusion course.

Interacting with deaf people improves our understanding of the challenges they face. There is a widespread lack of awareness on deaf culture and the issues facing the deaf community and this course is designed to fill that gap. This course boosts diversity, equity and inclusion (DEI) and includes a comprehensive training programme that not only unveils the world of deafness but provides you with practical tips and strategies you can use to communicate and build a relationship with deaf people. Sign up to learn how to interact with deaf people with sensitivity and enhanced deaf awareness.

This course offers deep insight into the subject of deafness, the deaf community and its culture. We examine topics such as the history of the deaf community, sign language, causes of deafness, auditory innovations and sign language. We explain how the deaf community uses specialist communication skills and methods to share its vibrant culture. We then go over some of the challenges and issues that deaf people experience while communicating with hearing people.

The course is ideal for people who work with the public, like customer service, healthcare, education or any other field where they may encounter deaf people. We offer a valuable first step for people planning to become social workers or communication professionals interested in communicating with the deaf. For an existing practitioner or aspiring professional who intends to work with members of the public, this course will enhance your expertise and add positive skills to your CV. Making sure that deaf people are included in the workplace and society is important to enhancing DEI values so sign up to enhance your sensitivity and deaf awareness.