This free online training course provides effective techniques for handling child abuse to a successful resolution.

Are you passionate about working with children? This course introduces you to relevant case management skills that will look good on your resume and make you a competitive child protection candidate. The subject begins with the main concepts in case management, roles and responsibilities of caseworkers before looking at the signs and forms of abuse and types of children without parental love, such as children in street situations. We go through the skills and qualifications needed to tackle this rewarding career.

The course will then teach you the principles, ethics and good practices you can apply to shape your behaviour and interaction with the children before delving into the case management steps, starting with identifying child protection needs and concluding with case closure. We discuss the vulnerability criteria and other considerations when designing and implementing case management services. Learn how to maintain confidentiality and when to break confidentiality. Study appropriate referrals of clients to other service providers, highlighting the referral form template.

Finally, the course will help you organise your work, simplify complex tasks and boost your understanding of the various actors in the case management process. Caseworkers, supervisors, managers, and all personnel involved in case management can benefit from this exciting course. You will effectively address the issues faced by children who are at risk and victims of violence, exploitation, and abuse. Do you want an opportunity to make a real difference in someone's life? Start learning today!