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Your Learner Verification

This is to verify that Alvina Maritz has completed the course Effective Communication Skills for Managers on Alison.

Alvina Maritz

Alison ID: 6802470

Course Completed: Effective Communication Skills for Managers

Date of Completion: 29th April 2024

Email: [email protected]

Total Study Time: 0h 31m

Final Assessment Score:

Alison courses requires at least
80% to pass the final assessment

80%
CPD Hours Completed:

CPD approved learning hours
completed through this course

0-1h

Course Information

Learn the most effective communication skills for managers, with this free online effective communication skills course.

The course begins by showing you in a step-by-step manner how you can successfully prepare for and engage in any difficult conversation you may be faced with in a workplace situation. You will learn about the rules of communication, the importance of non-verbal communication and how to develop effective listening skills. You will then learn how to build rapport with your colleagues so that you can start to lead the conversation. You will also learn how influence works and how to strengthen your skills of influence and persuasion.

Next, you will learn how to plan and develop an effective presentation. The course will show you how to overcome nervousness and deliver presentations naturally, whether you are speaking at a small team meeting or presenting to an audience of hundreds. Finally, you will learn about the key communication skills needed for successful team meetings. You will also learn about the importance of creating and distributing minutes of the meeting that accurately describe what was discussed at the meeting, any action points that were agreed upon, and who has responsibility for these action points.

If you want to strengthen your managerial skills, or are hoping to become a manager, then this is the course for you. Every manager needs these skills, and with this short course, you can gain them in just 3 hours. By the end of the course, you will have the ability to speak clearly and effectively. More importantly, you will have gained confidence that will really help you in your professional life. That is a great reward, so get started and by the end of the week you will have given yourself a great boost.

Modules Completed

Module 1: Effective Communication Skills: Verbal and Non-Verbal Skills
Module 2: Effective Communication Skills: Successful Presentations and Meetings
Module 3: Course assessment

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