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Your Learner Verification

This is to verify that Hugo Van Zyl has completed the course Mastering Goals and Rapport in High-Stakes Sales Negotiations on Alison.

Hugo Van Zyl

Alison ID: 61067553

Course Completed: Mastering Goals and Rapport in High-Stakes Sales Negotiations

Date of Completion: 11th October 2026

Email: [email protected]

Total Study Time: 6h 55m

Final Assessment Score:

Alison courses requires at least
80% to pass the final assessment

100%
CPD Hours Completed:

CPD approved learning hours
completed through this course

5-7h

Course Information

Learn to set realistic goals, build trust, and manage emotions for negotiation success in this free online course.

Have you ever wondered why some sales professionals consistently secure high-value deals while others struggle to close even modest agreements? High-stakes sales negotiations require more than just knowing the right pitch. Many professionals fail to strike the delicate balance between ambition and realism or underestimate the power of trust and emotional intelligence. This course teaches you how to build genuine relationships, manage challenging emotional situations and more.

We begin by examining the process of setting realistic and ambitious goals using SMART criteria and the ways to overcome obstacles and measure progress effectively. You’ll discover techniques for building trust and rapport, including active listening, understanding emotional cues, and maintaining consistency. With real-life case studies, learners will develop the ability to foster meaningful, long-term relationships essential for thriving in competitive sales environments.

Finally, we discuss the game-changing role of emotional intelligence, self-awareness, empathy, and emotional regulation in high-stakes sales negotiations. From managing emotions to empowering negotiations through empathy and active listening, you’ll unlock new levels of connection and influence. To enroll in this course, you must complete the ‘Negotiation Success: Preparation and Stakeholder Dynamics’ course. By the end of this course, you’ll be empowered to set impactful goals, build unshakable trust, and leverage emotional intelligence to master high-stakes sales negotiations. Start this course today for free!

Modules Completed

Module 1: Strategic Goal Setting and Emotional Intelligence
Module 2: Course assessment

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