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Your Learner Verification

This is to verify that Lawrence Utulu has completed the course Fundamentals of Salesforce - Sales and Customer Relationship Management on Alison.

Lawrence Utulu

Alison ID: 54019769

Course Completed: Fundamentals of Salesforce - Sales and Customer Relationship Management

Date of Completion: 19th December 2025

Email: [email protected]

Total Study Time: 8h 24m

Final Assessment Score:

Alison courses requires at least
80% to pass the final assessment

96%
CPD Hours Completed:

CPD approved learning hours
completed through this course

7-9h

Course Information

Discover how Salesforce revolutionizes customer engagement and business operations with cloud-based solutions.

Salesforce is a registered trademark of Salesforce.com, Inc., used here for educational purposes. This course is part of Exoexcellence Consultants' enterprise resource human capital management courses. The course imparts a fundamental knowledge of the Salesforce module.

It is an unimodal course that comprises three topics. The first topic introduces the services it provides. The second topic explains the Salesforce Market Analysis, Strategies, and Configuration. In the third topic, you will learn about how Salesforce optimizes data management, practical tips for its management, and how to navigate Salesforce AppExchange.

As mentioned, the course imparts fundamental knowledge of Salesforce, so you will learn only the essential concepts incorporated in Salesforce. After completing these three topics, you can build firm foundations in Salesforce modules and consider yourself ready to work on its practical aspects.

Modules Completed

Module 1: Essentials of Salesforce Software
Module 2: Course assessment

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