This free online hospitality course explains how to manage food and beverage operations in dining establishments.

When customers enter your restaurant or bar, the ambience you create should be matched with quality service. This often means that staff roles and responsibilities are well defined and carried out seamlessly.  In this short hospitality management course, we identify the different sectors in the food and beverage industry, the various ways in which services are offered and the food production methods that meet standards of excellence.

The course then explores the direction and regulation of the costs and revenue of day-to-day operations of an enterprise. We explain how to maintain food safety and improve food presentation to attract customers to your business. We also show you how a menu serves primarily as a marketing tool and discuss why it is vital to design an engaging menu to communicate your brand and vision through your food and drink offerings.

As a manager, the most crucial thing to do is control costs so that your business can earn maximum revenue. With this in mind, this course covers marketing, sales promotions and customer-staff relationships. We outline proper recruiting methods and explain how to ensure effective staff training. Finally, we outline the efforts that must go into successful food and beverage service for events as a caterer. This course suits anyone who enjoys offering hospitality and wants to manage a dining establishment. Sign up to turn your passion for food into a rewarding career.