Learn essential communication skills for everyday work, home, and social life with this free online course for adults.

Do everyday conversations feel harder than they should? Many adults struggle to be understood, miss important details, or feel unsure when speaking. This course will strengthen your everyday communication skills by teaching you how to understand pronunciation, listen for key details, and use natural rhythm when speaking. You’ll also learn to listen properly and respond appropriately, helping conversations flow more smoothly at home, in the community, and at work.

The course builds practical speaking skills step by step. You’ll practice forming clear words and natural sentences while learning how your tone and how your voice goes up and down affect the meaning. Listening exercises help you follow instructions and conversations with ease. Speaking practice focuses on everyday routines, including giving directions, explaining procedures, handling phone calls, leaving clear voicemails, and using body language to support your message.

This course is designed for adults who want to improve their everyday communication to become more confident and access more opportunities. By the end, you’ll have clearer speech and understand conversations better. The course uses real-life situations you encounter every day. The skills you develop should help you feel more confident, independent and improve your work and social relationships.

This course content was created in partnership with Gamin Summers, a qualified teacher and instructional reviewer. The authors used ChatGPT to generate a draft version, then Alison staff and Ms Summers revised, edited and reviewed the text to ensure it was accurate and of a high standard.