By the end of this course, you will be able to:

• Define the purpose of ISO and management systems within modern organisations.
• Identify core principles of ISO 9001 and ISO 14001 for quality and environment.
• Describe the integration of ISO standards for an effective management system.
• Compare ISO 45001 with ISO 9001 and ISO 14001 for safety and quality alignment.
• Explain environmental compliance considerations in ISO 14001 implementation.
• Assess risk-based thinking to manage non-conformities in an IMS.
• Plan effective IMS integration strategies using Annex SL framework.
• Illustrate processes for auditing and certification in ISO 9001 systems.
• Evaluate the effectiveness of safety and psychosocial risk management programs.
• Generate ideas for continual improvement and sustainability in an IMS.
• Discuss leadership and change management principles for successful IMS implementation.
• Summarise key techniques for integrating digital tools into an IMS for success.

By the end of this course, you will be able to:

• Explain the scope and intended use of ISO 19011:2018.
• Describe how ISO 19011 aligns with related audit standards.
• Apply ISO 19011 principles to structure an audit process.
• Identify the ethical and professional principles for lead auditors.
• Arrange ISO 9001:2015 requirements for use in quality audits.
• State audit programme scope, objectives, and performance indicators.
• Plan an individual audit consistent with programme objectives.
• Categorise roles and responsibilities within an audit team effectively.
• Recognise appropriate risk-based and remote audit techniques.
• Discuss how to lead audit teams in executing audit objectives and plans.
• Combine findings into structured audit reports and closing meetings.
• Analyse corrective actions and promote continuous improvement practices.

By the end of this course, you will be able to:

• Explain the global evolution of EMS and ISO 14001 adoption.
• Describe key EMS terms, including environmental aspects and compliance obligations.
• Identify documented info, significant aspects, and risks in EMS.
• Outline EMS structural requirements and leadership responsibilities.
• Illustrate how the PDCA cycle supports EMS implementation.
• Evaluate climate change as a factor affecting EMS scope and objectives.
• Apply environmental objectives to set targets and measurable outcomes.
• Assess communication methods to boost awareness and stakeholder trust.
• Plan emergency preparedness and structured response measures.
• Distinguish performance indicators to guide data-driven decisions.
• Review internal audits to verify EMS effectiveness and conformity.
• Create corrective and preventive actions using root cause analysis.

By the end of this course, you will be able to:

• Define the historical context and regulatory drivers of ISO 13485:2016.
• Distinguish between ISO 9001 and ISO 13485:2016 requirements.
• Describe the purpose and benefits of ISO 13485:2016 certification.
• Identify key terms and specialised concepts used in ISO 13485:2016.
• Explain how ISO 13485:2016 applies across organisations and product lifecycles.
• Analyse practical strategies for implementing ISO 13485:2016 in the supply chain.
• Outline core documentation, record controls, and oversight requirements in QMS.
• Assess leadership roles, management reviews, and resource allocation in QMS operations.
• Apply design, development, verification, and validation controls in product realisation.
• Evaluate supplier qualification, production control, and traceability measures in manufacturing.
• Review monitoring, internal audits, and customer feedback to assess QMS performance.
• Plan corrective and preventive actions based on quality data and system improvement analysis.

By the end of this course, you will be able to:

• Define the scope and objectives of ISO 45001:2018 in workplace safety
• Describe the evolution of occupational health and safety standards
• Explain the significance of hazards, risks, and opportunities in ISO 45001
• Identify the role of leadership in fostering a safety-first culture
• Discuss how worker participation strengthens safety management systems
• Analyse the impact of organisational context and external influences
• Compare ISO 45001 with earlier occupational health and safety standards.
• Evaluate safety performance using audits, reviews, and monitoring tools
• Plan actions for hazard identification and risk-based safety objectives
• Summarise the requirements for documentation and communication under ISO 45001
• Illustrate how emergency preparedness supports workplace safety compliance
• Review corrective actions to prevent recurrence of workplace incidents

By the end of this course, you will be able to:

• Define the purpose and scope of ISO/IEC 17025:2017 in laboratory operations.
• Describe the key management and technical requirements of the standard.
• Explain how accreditation validates laboratory competence and credibility.
• Outline the structural and resource needs for effective laboratory management.
• Discuss how method control ensures reliability in testing and calibration.
• Evaluate the role of sample management in maintaining data integrity.
• Identify how traceability and measurement uncertainty influence result accuracy.
• Assess procedures for reviewing and verifying laboratory outcomes.
• Illustrate methods of managing information and customer communication.
• Distinguish between corrective and preventive actions in handling nonconformities.
• Analyse how management reviews contribute to continual improvement.
• Apply ISO/IEC 17025:2017 principles to enhance laboratory quality and performance.

By the end of this course, you will be able to:

• Describe how food safety management practices evolved over time.
• Explain the structure and purpose of ISO 22000:2018.
• Define key FSMS terms and foundational concepts.
• Assess organisational context and leadership roles in FSMS.
• Evaluate risks and resource needs that support food safety performance.
• Outline operational controls used to implement FSMS processes.
• Distinguish OPRPs from CCPs within food safety control systems.
• Analyse monitoring and measurement data for FSMS performance.
• Review internal audit findings and management review outcomes.
• Explain how corrective actions address system nonconformities.
• Summarise continual improvement principles within FSMS.
• Recognise ISO 22000:2018 requirements for sustaining improvement.