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Become an AffiliateA high school diploma with strong English and Math skills is typically required. Additional qualifications in hospitality, tourism, or language studies can be advantageous.
Initial training includes emergency procedures, first aid, customer service, and aircraft-specific training, often conducted at the airline’s training center. Certification by aviation authorities is required.
Yes, certification in CPR, AED, and First Aid from recognized organizations is beneficial. Flight attendants also need certification for the specific types of aircraft they will be working on.
Experience in customer service, hospitality, tourism, or any role requiring teamwork and communication is valuable. Airlines often prefer candidates with relevant work experience over purely academic qualifications.
Responsibilities include ensuring passenger safety, conducting pre-flight briefings, assisting with boarding, demonstrating safety procedures, serving food and beverages, handling emergencies, and providing excellent customer service throughout the flight.
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