In this module, you will learn about emotional and social skills. Personal competency deals with the self-awareness and self-management. Social competence deals with social awareness and relationship management. Learn also how intrapersonal communication includes activities as internal problem solving, resolution of internal conflict etc.

In this module, you will learn about creativity, critical thinking and problem solving. Creativity is the ability to make otherwise bring into existence something new. Workplace creativity is generally concerned with organizational products, services, processes and procedures.