Learning Outcomes

In this free course, you will learn how to:

• Describe the scope and settings of the pharmacy sector within healthcare services.
• Explain the UK regulatory framework governing pharmacy practice.
• Identify core pharmacy services and their connection to patient pathways.
• Outline roles, boundaries, and delegation within pharmacy work environments.
• Apply standard operating procedures to support safe pharmacy workflows.
• Assess quality systems used for continuous improvement in pharmacy operations.
• Analyse inventory management and supply chain processes in pharmacy settings.
• Define ethical and professional conduct standards in pharmacy practice.
• Indicate the purpose of health information systems used in pharmacies.
• State legal requirements for prescription intake and drug dispensing.
• Recognise communication challenges linked to health literacy and language access.
• Evaluate workplace and medication safety risks through reporting practices.