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Marketing and Consumer Behaviour

Marketing and Consumer Behaviour

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  • Advanced Level

Marketing and Consumer Behaviour

Learn about the buying behaviours in business-to-business and business-to-consumer markets with this free online course.

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Learning Outcomes

At the completion of this course, the student will be able to:

  • Describe the major categories of business buyers
  • Explain what a buying centre is
  • Describe the duties of professional buyers
  • Describe the personal and interpersonal dynamics that affect the decisions buying centres make
  • Outline the stages in the B2B buying process
  • Explain why marketing channel decisions can result in the success or failure of a product
  • Describe the factors that affect a firm’s channel decisions
  • Describe the personal and psychological factors that may influence what consumers buy and when they buy it
  • Explain what marketing professionals can do to influence consumers’ behaviour
  • Distinguish between low-involvement and high-involvement buying decisions

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