Information Systems and Business Processes
Learn how information technology can be used to redesign business processes with this free online course.
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This course begins with an overview of the contribution of IT to organizational productivity and explores the competitive advantage of using IT in an organization using Porter’s value chain theory and five forces model for industry analysis. It then outlines strategic information systems that can be used to bring about organizational competitive advantage. The course touches on business processes and the concept of business process reengineering. This is followed by an exploration of business processes and documentation and how to manage this.
Next, the course delves into the role of enterprise resource planning (ERP) systems to manage business processes. This is followed by an explanation on the benefits of business process management to an organization. You will learn about the need for reengineering organizational processes and seeking out ISO certifications. This is then followed by a discussion about people as creators of information systems, and an overview of various personnel and roles required to run and administer information systems operations. You will also learn about the various career paths related to information systems. Finally the course describes the various information systems users/adopters and how to organize the information systems function.
By taking this course you will be able to describe how information systems fit in organizational business operations and processes, and the relationship between people, processes and information systems. By use of proven theories, the course emphasizes best practice for implementing IT in business process reengineering for competitive advantage. This course is a good fit for anyone who wishes to learn more about business process reengineering and the role of people in information systems. Start your new learning journey today.Start Course Now
Information Systems and Strategy
Information Systems and Strategy - Learning Outcomes
Does IT Matter?
Information Systems for Competitive Advantage
Information Systems and Strategy - Lesson Summary
Business Processes - Learning Outcomes
What Is a Business Process?
Business Process Reengineering
Business Processes - Lesson Summary
The People in Information Systems
The People in Information Systems - Learning Outcomes
Creators of Information Systems
Information-Systems Operations and Administration
Organizing the Information-Systems Function
The People in Information Systems - Lesson Summary
By the end of this course you will be able to:
- Define the productivity paradox and explain the current thinking on this topic
- Evaluate Carr’s argument in “Does IT Matter?”
- Describe the components of competitive advantage
- Explain Porter’s five forces for industry analysis
- Describe how to invest in IT for competitive advantage
- Define the term business process
- Describe the process of managing business process documentation
- Outline the components of an enterprise resource planning (ERP) system
- Explain how business process management and business process reengineering work
- Explain ISO certification for best practices in business processes
- Describe each of the different roles that people play in the design, development and use of information systems
- Describe the different types of users of information systems
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
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