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Housekeeping Tasks and Procedures

Housekeeping Tasks and Procedures

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  • Beginner Level

Housekeeping Tasks and Procedures

Train as a professional housekeeper or cleaner in this free online course that focuses on the hospitality industry.

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Learning Outcomes

In this free course, you will learn how to:

  • Discuss the role of housekeeping in the hospitality industry
  • Analyse the typical layout and organisation of a hotel housekeeping department
  • Identify the areas of responsibility for hotel housekeeping departments
  • Identify the responsibilities and skills required to become a housekeeping professional
  • Summarise the fundamental concepts and principles of housekeeping
  • Identify the categories of hotels and room types
  • Explain how to clean a hotel room
  • Recognise and categorise different types of cleaning equipment
  • Recall standard operating procedures related to cleaning and other housekeeping jobs
  • Describe the on-site laundry service provided by the housekeeping department in detail

Knowledge & skills you will learn

Course Overview

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