Housekeeping Tasks and Procedures

Name: Housekeeping Tasks and Procedures
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Train as a professional housekeeper or cleaner in this free online course that focuses on the hospitality industry.

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Learning Outcomes

In this free course, you will learn how to:

Discuss the role of housekeeping in the hospitality industry
Analyse the typical layout and organisation of a hotel housekeeping department
Identify the areas of responsibility for hotel housekeeping departments
Identify the responsibilities and skills required to become a housekeeping professional
Summarise the fundamental concepts and principles of housekeeping
Identify the categories of hotels and room types
Explain how to clean a hotel room
Recognise and categorise different types of cleaning equipment
Recall standard operating procedures related to cleaning and other housekeeping jobs
Describe the on-site laundry service provided by the housekeeping department in detail

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