Learning Outcomes

In this free course, you will learn how to:

• Describe the career path of a new prospective supervisor and the importance of supervisor training
• Outline different contexts of the supervisory environment and various types of supervision
• Summarise how supervisors play an important role between subordinates and higher management
• Explain procedures for hiring an effective candidate and the eight steps of the hiring process
• Discuss how supervisors can perform tasks efficiently and quickly
• Summarise the role of excellent communication as it relates to effective collaboration with your employees
• Outline how to create successful training programmes and what to look for in training
• Describe how to handle common conflict situations and manage conflict based on goals
• Explain how to improve security behaviours and reduce risk across the organisation