Learning Outcomes

In this free course, you will learn how to:

• Describe the main duties and responsibilities of a facility manager
• Identify key stakeholders involved in facility operations
• Distinguish between in-house, outsourced, and hybrid service models
• Classify facility assets into clear and usable categories
• Create a basic asset register with essential asset details
• Explain the purpose of common building systems in daily use
• Calculate simple space use metrics to measure utilisation
• Apply basic planning to arrange teams within available spaces
• Compare maintenance methods to select suitable options
• Outline a simple work order process from request to closure
• Assess common risks and suggest basic safety controls
• Define simple performance measures and track improvements