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        Events Management: Strategy, Event Types and Customer Service

        Events Management: Strategy, Event Types and Customer Service

        Enrolled1.5-3 Hours
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        1. Events Management: Strategy, Event Types and Customer Service
        • Beginner Level

        Events Management: Strategy, Event Types and Customer Service

        This free course introduces you to the basic concepts of customer service and skills required to manage events.

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        Learning Outcomes

        In this free course, you will learn how to:

        • Discuss the different skills you need as an events planner
        • Recognize the reality of what it takes to be an events planner
        • Explain the importance of customer service in this field
        • Describe how to offer a high level of customer service
        • Describe the process of organizing small and private events
        • Explain the aims of corporate events
        • Recall the main factors to consider when organizing a corporate event

        Knowledge & skills you will learn

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