Documenting Business Processes and Information Systems

Business Process Management
Free Course
Learn more about documenting business processes and information systems.
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A business process can be visualized with a flowchart as a sequence of activities with interleaving decision points or with a data flow diagram as a sequence of the system’s components.

This course in Documenting Business Processes and Information Systems enables the learner to develop skills in reading and producing business logic and data work flow diagrams. The student will learn about the sources, destinations and storage of data, and also how data flows among the components of a flowchart or diagram.

The course will be of interest to business professionals who would like to gain a basic knowledge and understanding of documenting business processes, data work flow diagrams and entity-relationship data models.

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Learning Outcomes

At the end of this course the learner will be able to: - Read data flow diagrams; - Describe the terms “balanced” and “top-down partitioning”; - Read a systems flowchart; - Read entity-relationship diagrams.


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Course Reviews

Mary C.
2 years ago
Mary C.

Simple and informative for a new process specialist.

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