Learning Outcomes

In this free course, you will learn how to:

• Describe the duties of a PSW in different care settings
• Explain how care plans guide daily support for clients
• Identify signs of safety risks and infection hazards in care spaces
• Apply safe cleaning and handwashing steps during client care
• Discuss ways to respect privacy, consent, and cultural differences in care
• Recognise changes in a client’s health, mood, or behaviour
• Illustrate safe methods for helping clients move and change positions
• Compare communication styles used with clients, families, and care teams
• Select proper steps for bathing, grooming, and oral care support
• Outline safe meal support and medication assistance practices
• Distinguish professional boundaries from inappropriate caregiver behaviour
• Summarise comfort and support techniques for dementia and end-of-life care