Basics of Housing and Tenant Management

Name: Basics of Housing and Tenant Management
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Learn how to qualify for UK social housing in this free online course that also covers rent and tenant management.

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Learning Outcomes

In this free course, you will learn how to:

Outline the role and responsibilities of a housing officer in managing housing portfolios
Summarise the criteria for applying for social housing in the United Kingdom, the allocation method and the housing form
Discuss the significance of maintaining house rules for a well-managed social housing unit
Outline the skills and qualifications required to become a housing officer in the United Kingdom
Explain the systems, policies and practices that promote fair and successful tenant management
Discuss the process of rent collection, arrears management and strategies to optimise rental income
Outline the benefits, types and range of tenant participation activities
Compare social and anti-social behaviour and outline various countermeasures to control anti-social behaviour

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