Spanish
French
Italian
Brazilian Portuguese
Administrative Procedures and Support in the Office
Learn Administrative Procedures and Support in the Office with this free online course.
Description
This course, Administrative Procedures and Support in the Office, will provide you with an understanding of administrative office procedures. You will learn why your office needs administrative procedures. You will be able to explain how to gather the right tools and identifying procedures to include. You will also learn about top five procedures to record and what not to include in the procedure guide.
This course then explains Administrative Support. You will learn about getting organized and managing time. You will also learn about special tasks. Students will also learn about verbal and non-verbal communication skills. The module also teaches students about empowering themselves. The module then goes into the team of two and taking care of yourself.
This course then wraps up with a lesson on executive assistants. You will learn when to take the initiative as well as active listening and calendar management. Students will learn about communication skills, word processing, and goal setting. By taking this course you will learn about the importance of administrative procedures and support in the office. So why wait? Start learning today.
Start Course NowModules
Administrative Office Procedures
-
Getting Started
-
Why Your Office Needs Administrative Procedures
-
Gathering the Right Tools
-
Identifying Procedures to Include
-
Top Five Procedures to Record
-
What to Include in Your Binder I
-
What to Include in Your Binder II
-
Organizing Your Binder
-
What Not to Include in the Procedure Guide
-
Share Office Procedure Guide
-
Successfully Executing the Guide
-
Wrapping Up
Administrative Support
-
Getting Started
-
Getting Organized I
-
Getting Organized II
-
Managing Time
-
Getting it All Done on Time
-
Special Tasks
-
Verbal Communication Skills
-
Non-Verbal Communication Skills
-
Empowering Yourself
-
The Team of Two
-
Taking Care of Yourself
Executive Assistant
-
Getting Started
-
When to Take the Initiative
-
Active Listening
-
Calendar Management
-
Keeping the Meeting on Time
-
Communication Skills
-
Word Processing
-
Recognize the Tricks
-
Goal Setting
-
Your Confidentiality Duty
-
Special Tasks
Course assessment
Learning Outcomes
On successful completion of this course you will be able to:
- Compare verbal and non-verbal communication skills
- Explain office procedures and why they are needed.
- Describe how to set goals
- Organize your binder
Certification
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Diplomas for completed Diploma courses:
Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping
All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.
