A Practical Guide for Process Mapping

Name: A Practical Guide for Process Mapping
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Understand the methods and tools used in creating process maps for organisations with this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Define a ‘process’ and explain how to create a process map in an effective manner
Identify basic process symbols and how to effectively use them in creating process maps on PowerPoint
Explain what ‘draw.io’ is and learn how to use it efficiently in creating process maps
Discuss the dos and don'ts of process mapping along with an explanation of the six easy steps to create process maps
Explain what a swimlane diagram is and when it can be used to create process maps
Discuss how to create a swimlane diagram on ‘draw.io’

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