A high school diploma or GED is sufficient for entry-level positions, but most employers prefer candidates with an associate or bachelor’s degree in transportation, supply chain management, or logistics. Familiarity with transport management software and relevant regulations is essential.

While not mandatory, voluntary certification in logistics and supply chain management can enhance job prospects, salary potential, and advancement opportunities. Certifications demonstrate competence and commitment to the field.

Freight Dispatchers coordinate and manage freight shipments, schedule deliveries, communicate with drivers and customers, track shipments, optimize delivery routes, ensure regulatory compliance, and handle customer inquiries and complaints. They also manage documentation and scheduling for truck repairs and maintenance.

The average annual salary for a Freight Dispatcher is approximately $52,710 in the US and £27,820 in the UK. Salaries can vary based on experience, location, and the employer.

Career progression typically involves moving into management positions within the organization or becoming an Independent Operator. Gaining relevant work experience, organizational skills, and the ability to multitask under pressure can enhance job prospects and career growth.