Learning
Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
Mobile Application
How to make the most out of your learning through Alison's Mobile Applications
Ads-Free
Learn more about Alison's optional Premium packages
Publishing Tool
Learn how to use the Alison Publishing Tool features
Alison Business
Discover corporate services by Alison for businesses and non-profits, designed to make learning and development both effective and affordable.
Earn on Alison
What programmes does Alison have?
Free LMS FAQs for Learners
Essential support for business learners to navigate and utilize the Free LMS effectively.
Free LMS FAQs for Microsite
Explore the benefits and features of Free LMS to transform your organization's learning and development.
Free LMS FAQs for Managers
Guidance and insights to effectively manage your team's learning journey.
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
Why do I have to pay for the Certificate if it was a free course?
We’re sorry to hear that you weren’t aware that there was a fee for receiving a Certificate. Just to clarify, you can learn and certify, for free, across any of our 4000+ courses. After you complete your course, you can download your Learner Record as proof of your achievement and you can add your Certificate to your LinkedIn profile.
We offer Learners the option to purchase a digital or printed Certificate but they are under no obligation to do so.
As a social enterprise, Alison’s goal is to make education as accessible as possible, which is why we offer our courses free of charge. But, we have to build a sustainable business so we earn revenue via advertising and optional paid Certificates.
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