By the end of this course, you will be able to:

• Outline the common misconceptions about objective evidence
• Define the concept of objective evidence
• Distinguish the differences between minor and major nonconformance
• Describe how a client may conform to objective evidence
• Recognise the difference between requirements and recommendations
• Indicate whether and how your organisation complies with ISO standards
• Summarise all the important components of an Internal Audit Checklist
• Compare and distinguish between important but unfamiliar terms (i.e. Quality Objectives, Interested Parties, Competency Records, and Risks and Opportunities).
• List the ISO requirements for Quality Objectives, Interested Parties, Competency Records, and Risk Assessment.
• Recall the types of objective evidence that businesses might use to meet monitoring and measurement requirements
• Outline the various types of objectives used by businesses to meet the requirements

By the end of this course, you will be able to:

• Recognize how Lean manufacturing can be applied to all industries, not just manufacturing
• Identify the five actionable steps to applying ‘Lean’ within any organization
• Identify your company's unique 'Why' and quantify it to drive results
• Indicate how your company can eliminate wastes using Lean tools
• Identify strategies to use to maximize efficiency
• Outline actionable techniques to utilize to ensure training is effective
• Indicate the criteria to ensure effective Standard Operating Procedures (SOP) are used
• Identify methods for measuring your company's success
• Recognize the immediate benefits of implementing Lean
• Identify techniques to implement impactful Lean process improvement projects within your company
• Recognize how AI and Technology can be encompassed into ‘Lean'