Written by Alison Course Creator, Shai Spetgang
AI use is exploding! Since OpenAI was introduced in 2022, artificial intelligence (AI) design, development, and use have exploded. 2024 is the year of AI. With that explosion, the many possible uses of AI have become apparent, and many more are awaiting discovery. So, how is AI being used? AI has helped in every field imaginable, from supply chain management to education, graphics design, movies, and more. Any possible use for AI that you can think of; if it is not helping there now, it will; just give it time!
The CEO of Google was quoted as saying. “AI is one of the most important things humanity is working on. It is more profound than, I dunno, electricity or fire.” So, what is AI, and where did it come from? AI didn’t just happen overnight. AI is a few things that are used at different levels.
Wikipedia defines AI as “intelligence exhibited by machines or software, as opposed to the natural intelligence of other living beings. It is a field of research in computer science that develops and studies methods and software which enable machines to perceive their environment and use learning and intelligence to take actions to maximize their chances of achieving defined goals.”
AI is the culmination of the historical quest to organize information logically (early philosophers), turn it into 0s and 1s, and process the relevant information, usually with a database query and providing an output. You may already be familiar with big data, machine learning, neural networks, trustworthiness, natural language processing, and computer vision.
AI is about processing large quantities of data, providing an output that answers a question posed by a human, another machine, a program, or a response to a sensor providing data. It should be considered a human helper, not a replacement for humans. Although many jobs will be eliminated with AI – many more higher-level jobs will be created.
With the explosion of use and all the possible future uses for AI at work and home, it is understandable that some things are spiralling out of control. Many issues are coming to light with AI. Is it appropriate to create offensive graphics? Is it proper to have bias, such as the ability to tell jokes from one culture but not others? Is it correct to allow a chatbot to sign a contract for a car for $1 when it is worth $400,000? Is letting an AI program cheat another company out of money appropriate? All these things and more have happened already. Hence, there is a need for responsible AI.
So, What is Responsible AI, and How Do We Get There?
To have Responsible AI, we must manage eight topics: trustworthiness, robustness, resilience, reliability, accuracy, safety, security, and privacy. Therefore, the International Standards Organization (ISO) and the International Electrotechnical Commission have published the new ISO series 42000 as of December 2023.
In my free course on the ISO standard – ISO/IEC 42001:2023 – Artificial Intelligence Management System (AIMS) on the Alison.com learning platform, I review these and other related management topics for AI that, if appropriately managed, will lead to Responsible AI in your organization.
It’s crucial to emphasize that this ISO standard applies to all organizations, regardless of whether they currently utilize AI or plan to do so. This standard pertains to entities involved in creating and implementing AI systems and to those integrating AI into their regular business operations.
The free course covers standard terms and their definitions, legislation in different jurisdictions, and AI policies. It also discusses what management needs to do and know in their organization, AI resources, AI Risk Assessment, AI System Impact Assessments, Monitoring, Measurement, Analysis, and Evaluation. Later, we discuss Internal and External Audits, Continuous Improvement, Nonconformities, Corrective Actions, and other related topics.
While there is a need to balance regulation, freedom of expression, and the free market, having a fundamental social contract that all parties agree upon is essential. ISO/IEC 42001 seeks to provide a management framework to identify those topics that need to be reviewed and how to review them in the context of a management system.
Whether you are directly involved in AI development or simply incorporating AI into your organization’s daily operations, understanding and adhering to these guidelines can significantly enhance your ability to navigate the complexities of AI management effectively. By enrolling in the course, you can access comprehensive insights and practical knowledge tailored to foster responsible AI practices within your organization. Seize this opportunity to empower yourself with the tools and receive the understanding necessary to drive meaningful progress in AI management. Enroll today and embark on a journey toward ethical and sustainable AI integration in your organization.
