I oversee the daily operations of the hotel, ensuring smooth functioning across all departments. Their responsibilities include: Staff Management: Hiring, training, and supervising employees to maintain high service standards. Guest Satisfaction: Addressing guest complaints, ensuring cleanliness, and providing excellent service. Financial Oversight: Managing budgets, forecasting revenue, and controlling expenses. Strategic Planning: Developed marketing strategies and operational improvements. Compliance: Ensuring adherence to health, safety, and licensing regulations. Read less

Administer all housekeeping and all laundry facilities and ensure a secure environment for all guests. Schedule all work for weekends and evening hours and assist the Manager on Duty to prepare the schedule for staff and organize efficient everyday care of all buildings and public areas and ensure the cleanliness of all officer areas efficiently. Monitor and ensure the response to all client requests and maintain company standards in all work at all times. Administer efficient working of all housekeeping department at all times and supervise all work and ensure compliance to all operational standards and organization regulations. Monitor all sub-activities for departments and maintain records of all expenses and control all costs for the department and recommend ways to increase efficiency. Design all housekeeping policies and procedures according to required standards and schedule all rotational duties for staff. Maintain safety and hygiene and perform all appraisals for staff regularly and coordinate with various engineering and front office staff. Perform regular market surveys for all new products and suppliers and supervise all horticultural requirements. Analyze all competition businesses and plan all schedules for spring cleaning and pest control and perform the regular audit on same and ensure compliance to all loss and found procedures. Manage and analyze all incoming supplies and ensure compliance to all specifications and prepare all reports to be presented to management. Ensure all furniture to be clean at all times and ensure removal of all markings from all glasses and assist maintain a neat and clean bathroom. Read less