Boosted delivery growth by 90% in 3 months through strategic delivery and account mining initiatives.Handling 6 strategic accounts, predominantly in permanent staffing Harbinger Group/ 63 Moons Technologies Limited/ Paexskin Solutions/ LTIMindtree/ Findability Sciences/Cybage Software) tier 2 accounts.Managed workload allocation for Recruitment Sourcing Manager and Admin Manager, forecasting 90% monthlyvolume increase and improving headcount planning by 50%.Effectively resolved high-priority issues by leveraging problem-solving skills and collaborating with stakeholders to deliver timely and satisfactory solutions, resulting in a 90% customer satisfaction rate.Managed project planning initiatives that improved business processes and drove strategic objectives by 90%.Streamlined project management processes to increase on-time project delivery rate by 90%.Established cross-functional relationships with multiple departments, effectively addressing their needs anddelivering tailored solutions, resulting in 90% increase in customer satisfaction. Read less