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Frequently Asked questions

  • Learners
  • Course creators
  • Businesses
    • Can I get a hard copy of my certificate?

    • When will I receive my certificate?

    • How can I get a certificate for a completed course?

    • How can I access my Learner Record after course completion?

    • Where can I view my completed courses and details?

    • I no longer want to receive reminders. How do I turn them off?

    • How do I set up a study reminder?

    • What are study reminders?

    • I see an 'Other Assignments' link in the 'Self-Enrollments' tab. What is this?

    • If I self-enroll, will I receive a certificate from my manager?

    • What is the 'Self-Enrollments' tab for?

    • Can I complete my courses even if the due date has passed?

    • I haven't been assigned any courses or learning paths. What should I do?

    • What are individually assigned Courses?

    • What are learning paths?

    • What's the "Assigned to You" tab for?