Frequently Asked questions

This notification, received via email and visible under your main dashboard's 'Recent Notifications' section, serves as a reminder that your learner has activated their account without any assigned learning paths or individual courses. They may request an assignment to determine whether they require tailored learning for your organisation's needs or if they should self-enrol into any of the 5,000 courses available on the Alison platform.

Click on the "View All Reports" option in the expandable side menu to the left, and scroll down to ‘View All Reports.” You can apply filters to review the timeframe for learning and click ‘Download report’ which will save this file in CSV format.

As a Manager, you can oversee and view each team member's learning journey through the side navigation dashboard. Simply navigate to 'Team Members.' On this page you will be able to view all team members. To delve deeper into an individual's learning journey, click on their name or select the 'View Stats' button next to their name.

Each team member has an individual profile page that you can access as a Manager. Here, you can see all their assigned learning, track their progress, view their completed courses, and see the certificates they've earned.

You also have the option to add or remove assigned learning and check detailed stats on their learning achievements. It's a comprehensive view of their learning journey.

On the manager dashboard, you can view four different reports to keep track of your team's progress and achievements. Just go to "View All Reports" in the side navigation menu, and you'll find tabs for:

• Assigned Learning Path Reports

• Assigned Course Reports

• Team Member Reports

• Certificate Reports

You can also search for specific team members and customise the report data based on different time periods using the dropdown menu on the left.

To deactivate a team member, start by navigating to the 'Team Members' section through the side navigation menu. Find the specific team member you want to deactivate and click on 'View Profile.' Once on their profile page, look for the 'All options' dropdown menu and select 'Deactivate User.' This action will change their activation status, preventing them from accessing the organisation's FLMS learner account, but it won’t remove them from your reports. They will still be able to access their certificates and completed learning using a secondary personal email.

To invite your team members, head to the main dashboard page and look for the header titled "Your Free LMS Dashboard." Right below this header, you'll find a metrics card labelled "Total Team Members." Beneath that, there's a button that says "Invite Team Members." Clicking this button will guide you through the invitation process.

Once invited, your team members will receive an email letting them know that they can now access your organisation’s Free LMS. Once they login, they’ll be welcomed with a short automated tour of the platform to help them navigate the LMS, after which they can get started with the learning you’ve assigned them and learning they find themselves!

There are several methods to add your team members. Start with accessing Learning Paths from the side navigation menu - on the top of this page, click on 'Create Learning Path’ button. This two-step process allows you to both set up a learning pathway and add your team members in one-go. Managers can upload team members through a

• CSV Bulk Upload: If you need to add multiple members simultaneously, our CSV upload feature is ideal. Our easy-to-use template ensures you can capture all required details effectively.

• Single Email Entry: If you're looking to add a team member individually, simply type in their email address.

• Invite Link: Alternatively, you can generate and share an invite link with your team members. By clicking this link, they can directly join the LMS.

After adding them, your team members will have immediate access to the courses and learning paths you've set up for them.

Of course! You can assign one specific course to your team or to specific team members.

Click ‘Explore’ under the expandable side dashboard to the left and search to find the course you wish to assign. This will take you to the library of 4,000+ preloaded courses in Alison’s Free LMS. Apply filters to find the right course for your team.

Now simply click on the top-right of the course card. This will open a drop-down menu where you can click ‘Assign’ and follow the instructions to assign this course to your team.

Simply select “Learning Paths” from the side navigation menu which will take you to the ‘Manage Learning Paths’ page.

To edit or delete a path, click on the desired Learning Path.

You will be taken to the informational page on the Learning Path to review its name, description, skills attached and courses within them.

Click on the ‘Edit’ button in the top right expandable menu to make changes, or the delete icon, and follow the instructions.

Head over to the "Learning Paths'' option from the expandable side menu and click on the "Create a New Learning Path" button at the top of the page.

You then have the option of assigning your learners pre-curated Learning Paths, or selecting individual courses to create your own custom Learning Path.

Setting up a custom Learning Path is simple. Choose courses, name the Learning Path, add a description and assign your new custom Learning Path to team members.

You can assign Learning Paths through bulk selection, individual team member selection, or by sharing an invite link manually.