Introduction to Microsoft Outlook 2019 | Free Online Course | Alison
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Introduction to Microsoft Outlook 2019

Learn about Microsoft Outlook 2019 and features available that will improve your efficiency in this free online course.

Software Tools
Free Course
This free online course will bring you up to speed with the features available that will improve your efficiency when working with Microsoft Outlook. You will gain an understanding of how to manage your email and utilize its features ranging from the calendar, contact manager, journal, and to-do list. You will also be able to learn more about how every part of Outlook integrates together seamlessly to maximize productivity and efficiency.
  • Duration

    3-4 Hours
  • Certification

    Yes
  • Mobile Friendly

    Yes
  • Publisher

    SimonSezIT
  • Accreditation

    CPD

Description

Modules

Outcome

Certification

View course modules

Description

This course will begin by introducing you to Microsoft Outlook 2019, which is a simple application for receiving and sending emails. Outlook is a personal information manager from Microsoft that allows you to send and receive emails. Improvements are made subsequently to make your life simpler, and also easier for you to keep track of your emails. You will learn about the features available that will improve your efficiency when working with Outlook. You will gain an understanding of how to manage your email and utilize its features ranging from the calendar, contact manager, journal, and to-do list. 

Next, you will be familiar with how every part of Outlook integrates together seamlessly to maximize productivity and efficiency. You will then improve your knowledge on how Outlook can be used for personal emails and how you can set up a free account on Outlook.com. This will then enable you to have a grasp of the storage features, as free Outlook accounts get 15gb of storage space, whereas office 365 users of Outlook get 50gb of storage space.

Lastly, you will compare the differences between Outlook 2016 and 2019 versions. You will also be knowledgeable about how to ignore conversations that involve too many people, where the conversations are no longer relevant to you, by using the ‘ignore’ feature in Outlook. You will also be brought up to speed with how to reverse this action when you change your mind about your earlier decision by using the ‘stop ignoring’ feature. You will further be familiarized with the delete, archive, and restoring mail features. This will help you to delete emails you no longer want, hide emails that you do not want to see, and then restore mails you have once deleted respectively.

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Learning Outcomes

By the end of this course, you should be able to:


  • Compare the differences between Outlook 2019 versus Outlook Online in Office 365
  • Identify the keyboard Shortcuts in Outlook
  • Explain how to navigate the Outlook interface
  • Explain the functions of the ribbons and the quick access toolbars
  • Describe how to add an email account in Outlook
  • Describe how to send and receive mail in Outlook
  • Explain the concept of focused inbox in Outlook
  • Describe how to customize the Inbox in Outlook
  • Analyze how to save attachments in Outlook
  • Explain how to customize mail views in Outlook
  • Describe how to search emails in Outlook
  • Explain how to create search folders in Outlook
  • Discuss how to ignore Conversations in Outlook
  • Explain how to delete, archive, and restore emails in Outlook

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.

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