This course will begin by introducing you to Microsoft Outlook 2019, which is a simple application for receiving and sending emails. Outlook is a personal information manager from Microsoft that allows you to send and receive emails. Improvements are made subsequently to make your life simpler, and also easier for you to keep track of your emails. You will learn about the features available that will improve your efficiency when working with Outlook. You will gain an understanding of how to manage your email and utilize its features ranging from the calendar, contact manager, journal, and to-do list. 

Next, you will be familiar with how every part of Outlook integrates together seamlessly to maximize productivity and efficiency. You will then improve your knowledge on how Outlook can be used for personal emails and how you can set up a free account on Outlook.com. This will then enable you to have a grasp of the storage features, as free Outlook accounts get 15gb of storage space, whereas office 365 users of Outlook get 50gb of storage space.

Lastly, you will compare the differences between Outlook 2016 and 2019 versions. You will also be knowledgeable about how to ignore conversations that involve too many people, where the conversations are no longer relevant to you, by using the ‘ignore’ feature in Outlook. You will also be brought up to speed with how to reverse this action when you change your mind about your earlier decision by using the ‘stop ignoring’ feature. You will further be familiarized with the delete, archive, and restoring mail features. This will help you to delete emails you no longer want, hide emails that you do not want to see, and then restore mails you have once deleted respectively.