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Diploma in Operations Management - Revised 2017

Management and Administration
Free Course
Learn about the responsibilities of an operations manager, from human resources and facility layout planning to inventory and quality management.
  • Duration

    6-10 Hours
  • Assessment

  • Certification

  • Responsive

  • Publisher





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In order to produce any good or service, many different organisations must interact and collaborate; this process is referred to as operations management. Operations management is critical to the success of any organization, whether they are manufacturing companies producing physical products or organizations offering services.

This course reviews the basics of operations management. First, you will learn about the basic components of operations management, productivity, and a brief history of manufacturing, from craft manufacturing to mass production. Then, you will learn about roles and responsibilities of an operations management, beginning with human resources management, then asset management, and, finally cost management.

You will also learn about the transformation model, which describes the systematic process of transforming resources into goods or resources. Upon developing an understanding of the transformation model, you will learn about components that lay outside the boundary of the operations system.

Following this, you will learn about different types of facility layouts, such as process, product, cell-unit, and fixed-position layout. Finally, you will learn about inventory and quality management, from identifying different types of inventory to achieving quality benchmarks.

The course is ideal for students studying business, small business owners and entrepreneurs, and those in managerial positions.

Learn about Industrial Production Managers and the work they do.

After completing this Operations Management course, you will be able to:

  • Identify three basic components of operations management and the strategies used in business development.
  • Describe the relationship between operations, productivity and competitiveness.
  • Explain the difference between manufacturing and service-based organizations.
  • Describe the important responsibilities and decision making that an operations manager must deal with on a day-to-day basis.

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.


Course Reviews

Adrian A.
one year ago
Adrian A.

Good subject matter presented in a format that is easy to follow

Anton A.
one year ago
Anton A.

Really great course covers many areas, need to do further research and extra studies to understand better as the course is nicely summarized already.

one year ago

very informative course

Karim B.
one year ago
Karim B.

very hopeful, thank you Alison

James B.
one year ago
James B.

Great Course! Very Informative! The overall layout of the course is very well done and that makes it easy to follow along!

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