Diploma in Operations Management - Revised 2017

Management and Administration
Free Course
This free Diploma in Applied Operations Management will introduce you to the practical applications of the main theories that underpin operations management. By the end of the course, you will have learned why virtually all operations management decisions are based on a forecast of the future, and how forecasts drive strategic operations decisions such as competitive priorities, changes in processes, and large technology purchases.
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  • Duration

    6-10 Hours
  • Assessment

  • Certification

  • Responsive

  • Publisher





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This course will start by introducing you to business forecasting and teaching you why business forecasting is critical for managing all functional areas within an organization. You will then study forecasting methods such as time series forecasting. Next, the course will discuss the concept of aggregate planning and its use in medium-term planning in businesses. It will also teach you the linear programming technique and a special type of linear programming known as the Transportation Model.

You will then study terminologies such as tasks, task precedence, task times, and cycle time. The course will discuss the qualitative factors - such as raw materials, transport, and customer demand - that determine the location of facilities. You will then study the basics of inventory management and concepts such as deterministic demand and probabilistic demand, as well as the type of costs. Finally, you will learn about inventory models such as the single period inventory model, the multi-period inventory model, and the economic order quantity (EOQ) model.

Professional Operations Management is essential for improving the overall productivity of an organization, and plays a crucial role in handling issues with the design, operation, and maintenance of production systems. This course will teach you the theories and best practices of Operations Management to help you create the highest level of efficiency possible within your organization. So check out the course today, and start enhancing your operations management skills in just a few short hours.

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Learning Outcomes

After completing this Operations Management course, you will be able to:

  • Identify three basic components of operations management and the strategies used in business development.
  • Describe the relationship between operations, productivity and competitiveness.
  • Explain the difference between manufacturing and service-based organizations.
  • Describe the important responsibilities and decision making that an operations manager must deal with on a day-to-day basis.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.


Course Reviews

Tsungai T.
3 weeks ago
Tsungai T.

how do l get my diploma certificate

Mareledi M.
A month ago
Mareledi M.

How do I get certificate

Abolaji O.
2 months ago
Abolaji O.

How do I get certificate for this course

Desara P.
2 months ago
Desara P.

Omg, dissapointing. Full of grammatical errors and the assessments after each lesson have nothing to do with the subjects you learned. You learn about A and they ask you about B.

Adrian A.
2 years ago
Adrian A.

Good subject matter presented in a format that is easy to follow

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