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Diploma in Operations Management - Revised 2017

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Diploma in Operations Management - Revised 2017
  • Description
  • Outcome
  • Certification
  • In order to produce any good or service, many different organisations must interact and collaborate; this process is referred to as operations management. Operations management is critical to the success of any organization, whether they are manufacturing companies producing physical products or organizations offering services.

    This course reviews the basics of operations management. First, you will learn about the basic components of operations management, productivity, and a brief history of manufacturing, from craft manufacturing to mass production. Then, you will learn about roles and responsibilities of an operations management, beginning with human resources management, then asset management, and, finally cost management.

    You will also learn about the transformation model, which describes the systematic process of transforming resources into goods or resources. Upon developing an understanding of the transformation model, you will learn about components that lay outside the boundary of the operations system.

    Following this, you will learn about different types of facility layouts, such as process, product, cell-unit, and fixed-position layout. Finally, you will learn about inventory and quality management, from identifying different types of inventory to achieving quality benchmarks.

    The course is ideal for students studying business, small business owners and entrepreneurs, and those in managerial positions.

  • After completing this Operations Management course, you will be able to:


    • Identify three basic components of operations management and the strategies used in business development.
    • Describe the relationship between operations, productivity and competitiveness.
    • Explain the difference between manufacturing and service-based organizations.
    • Describe the important responsibilities and decision making that an operations manager must deal with on a day-to-day basis.

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma or Certificate.

    Having an official Alison document is a great way to celebrate and share your success. It is:

    • Ideal to include with CVs, job applications and portfolios
    • A way to show your ability to learn and achieve high results

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