Diploma in Business Process Management
Learn the essentials of business process management, systems design and implementation.
Description
Management of processes and data plays a crucial role in the success of a company. In this course, you will first be introduced to the different concepts involved in business process management, including how to describe the system output flow and users. You will then gain an understanding of the systems development life cycle, which will be an essential part of your business process management career,
The course will then teach you about the goals of systems selection. Here, you will learn what goes into systems evaluation, contract review, and implementation. You will also gain the basic knowledge of how to design, test, and implement information systems. Next, you will learn how to describe the Business Processes model and identify the difference between information and data. The course also explains in detail the concepts behind data flow diagrams and systems flowchart.
The course is perfect for businesses and for professionals who are looking to expand their understanding of business process management. This course is beginner-friendly and accessible for people with no prior background in business process management. It will also be very useful for business owners who want to learn a thing or two about best practices in business process management in order to improve their overall operations performance. So why wait? Improve your business process management skills today!
Start Course NowModules
Module 1: What is an Information System?
-
What is an Information System? - Learning Outcomes
-
System and Subsystems
-
The Information System
-
Elements in the Study of Information Systems
-
What is an Information System? - Summary
Module 2: Logical Components of a Business Process
-
Logical Components of a Business Process - Learning Outcomes
-
Business Process
-
Logical Components of a Business Process
-
Output Flow and Users
-
Logical Components of a Business Process - Summary
Module 3: Management Uses of Information
-
Management Uses of Information - Learning Outcomes
-
Management Uses of Information
-
Qualities of Information
-
Overall Information Quality
-
Information Systems - Conclusion
-
Management Uses of Information - Summary
Module 5: Reading System Flowcharts
-
Reading System Flowcharts - Learning Outcomes
-
What is a System Flowchart?
-
Common System Flowcharting Routines
-
System Flowcharting Guidelines
-
Reading System Flowcharts - Summary
Module 6: Reading Entity – Relationship Diagrams
-
Reading Entity-Relationship Diagrams - Learning Outcomes
-
Entity-Relationship Diagrams
-
Reading Entity-Relationship Diagrams - Summary
Module 7: Management Decision Making
-
Management Decision Making - Learning Outcomes
-
Management Decision Making
-
Information Qualities and Decision-Making Qualities
-
Management Decision Making - Summary
Module 8: Information Tools
-
Information Tools - Learning Outcomes
-
Business Intelligence Systems, OLAP, and Group Support Systems
-
Artificial Inteligence
-
Information Tools - Summary
Module 9: Knowledge Management
-
Knowledge Management - Learning Outcomes
-
Gathering Information with Groupware
-
Storing Knowledge in Data Warehousing
-
Creating a Knowledge Culture
-
Knowledge Management Systems - Conclusions
-
Knowledge Management - Summary
Module 4: Reading Data Flow Diagrams
-
Reading Data Flow Diagrams - Learning Outcomes
-
Physical Data Flow Diagrams
-
Logical Data Flow Diagrams
-
Reading Data Flow Diagrams - Summary
Module 10: Diploma in Business Process Management – First Assessment
Module 11: System Development
-
Systems Development - Learning Outcomes
-
Systems Development
-
Phases, Steps, Purposes and Tasks
-
Controlling the Process
-
Systems Development - Summary
Module 12: Business Process Engineering
-
Business Process Engineering - Learning Outcomes
-
Business Process Engineering
-
Change Management
-
Business Process Engineering - Summary
Module 13: Systems Survey
-
Systems Survey - Learning Outcomes
-
Triggering Systems Development
-
Definition, Goals and Gathering Facts
-
Perform Preliminary Feasibility Study
-
Devise the Project Plan
-
Obtain Approvals
-
Systems Survey - Summary
Module 14: Structured Systems Analysis
-
Structured Systems Analysis - Learning Outcomes
-
Definitions and Goals
-
Define Logical Specifications and Design Alternative Physical Systems
-
Select the best Alternative Physical System
-
Complete and Package the Systems Analysis Documentation
-
Structured Systems Analysis - Summary
Module 15: Systems Selection
-
Systems Selection - Learning Outcomes
-
Systems Selection
-
Hardware and Software Acquisition Alternatives
-
Systems Selection - Summary
Module 16: Intermediate Steps in System Selection
-
Intermediate Steps in System Selection - Learning Outcomes
-
Prepare Requests for Proposals
-
Consider Other Data and Criteria
-
Intermediate Steps in System Selection - Summary
Module 18: Systems Implementation
-
Systems Implementation - Learning Outcomes
-
Introduction to Systems Implementation
-
Intermediate Steps
-
Testing and Obtaining Approvals
-
Systems Implementation - Summary
Module 19: Systems Operation
-
Systems Operation - Learning Outcomes
-
The Post-Implementation Review
-
Systems Maintenance
-
Systems Operation - Summary
Module 20: Diploma in Business Process Management – Second Assessment
Module 21: Diploma in Business Process Management – Final Assessment
Module 17: Systems Design
Learning Outcomes
Having completed this business course you will be able to: - List and explain the elements in the study of information systems; - Describe the system output flow and users; - Describe the “Business Process” model; - Identify the difference between data and information; - Read entity-relationship diagrams, data flow diagrams and systems flowchart; - Describe the terms “balanced” and “top-down partitioning”; - Describe the three step process known as “decision-making”; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”; - List the different meanings of systems development life cycle; - Explain the activity known as “business process engineering”; - Describe a system survey and outline its goals; - Describe the term “structured systems analysis” and "system maintenance"; - List the goals of systems selection; - List the different steps involved in the process of evaluating the vendor proposals; - Explain how the project completion report is approved.
Certification
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Diplomas for completed Diploma courses:
Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping
All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.
Careers
Need Some Help?

This Course has been revised!
For a more enjoyable learning experience, we recommend that you study the mobile-friendly republished version of this course.
Take me to revised course.