Diploma in Business Process Management

Learn the essentials of business process management, systems design and implementation.

Business Process Management
Free Course
Business process management is essential for making sure a company runs smoothly. This means that business process professionals are highly valuable within any major organization. This course will teach the most important elements of effective business process management. You will learn about systems analysis, systems design, and systems implementation, and will be introduced to the basic concepts of how to design and test information systems.




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Management of processes and data plays a crucial role in the success of a company. In this course, you will first be introduced to the different concepts involved in business process management, including how to describe the system output flow and users. You will then gain an understanding of the systems development life cycle, which will be an essential part of your business process management career,

The course will then teach you about the goals of systems selection. Here, you will learn what goes into systems evaluation, contract review, and implementation. You will also gain the basic knowledge of how to design, test, and implement information systems. Next, you will learn how to describe the Business Processes model and identify the difference between information and data. The course also explains in detail the concepts behind data flow diagrams and systems flowchart.

The course is perfect for businesses and for professionals who are looking to expand their understanding of business process management. This course is beginner-friendly and accessible for people with no prior background in business process management. It will also be very useful for business owners who want to learn a thing or two about best practices in business process management in order to improve their overall operations performance. So why wait? Improve your business process management skills today!

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Learning Outcomes

Having completed this business course you will be able to: - List and explain the elements in the study of information systems; - Describe the system output flow and users; - Describe the “Business Process” model; - Identify the difference between data and information; - Read entity-relationship diagrams, data flow diagrams and systems flowchart; - Describe the terms “balanced” and “top-down partitioning”; - Describe the three step process known as “decision-making”; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”; - List the different meanings of systems development life cycle; - Explain the activity known as “business process engineering”; - Describe a system survey and outline its goals; - Describe the term “structured systems analysis” and "system maintenance"; - List the goals of systems selection; - List the different steps involved in the process of evaluating the vendor proposals; - Explain how the project completion report is approved.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.


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