Major advances in technology have resulted in the widespread implementation of information systems into businesses and organizations. The management of processes and data are critical to the overall success of a business.

Alison's diploma course introduces you to business processes and their management. The course will explain business intelligence and knowledge management systems, systems analysis, systems design and systems implementation. It will also give you a basic knowledge and understanding of how to design, test and implement information systems for a business process.

This business diploma course will be of great interest to business professionals, as well as any learner wanting to expand their knowledge and understanding of business process management.
Having completed this business course you will be able to: - List and explain the elements in the study of information systems; - Describe the system output flow and users; - Describe the “Business Process” model; - Identify the difference between data and information; - Read entity-relationship diagrams, data flow diagrams and systems flowchart; - Describe the terms “balanced” and “top-down partitioning”; - Describe the three step process known as “decision-making”; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”; - List the different meanings of systems development life cycle; - Explain the activity known as “business process engineering”; - Describe a system survey and outline its goals; - Describe the term “structured systems analysis” and "system maintenance"; - List the goals of systems selection; - List the different steps involved in the process of evaluating the vendor proposals; - Explain how the project completion report is approved.
All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma or Certificate.

Having an official Alison document is a great way to celebrate and share your success. It is:
- Ideal to include with CVs, job applications and portfolios
- A way to show your ability to learn and achieve high results

Modules List( 21 )

DIPLOMA IN BUSINESS PROCESS MANAGEMENT
SECTION 1: INTRODUCTION TO BUSINESS PROCESSES AND ...
Module
1 What is an Information System?
- Learn more about business processes and information systems.
- What is an Information System? - Learning Outcomes
  
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- System and Subsystems
  
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- The Information System
  
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- Elements in the Study of Information Systems
  
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- What is an Information System? - Summary
  
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Module
2 Logical Components of a Business Process
- Learn more about the logical components of a business process.
- Logical Components of a Business Process - Learning Outcomes
  
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- Business Process
  
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- Logical Components of a Business Process
  
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- Output Flow and Users
  
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- Logical Components of a Business Process - Summary
  
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Module
3 Management Uses of Information
- Learn more about management uses of information.
- Management Uses of Information - Learning Outcomes
  
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- Management Uses of Information
  
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- Qualities of Information
  
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- Overall Information Quality
  
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- Information Systems - Conclusion
  
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- Management Uses of Information - Summary
  
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SECTION 2 - DOCUMENTING BUSINESS PROCESSES AND INF...
Resource Section for Module 4: Reading Data Flow Diagrams View Resource
Module
4 Reading Data Flow Diagrams
- Learn more about reading data flow diagrams.
- Reading Data Flow Diagrams - Learning Outcomes
  
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- Physical Data Flow Diagrams
  
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- Logical Data Flow Diagrams
  
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- Reading Data Flow Diagrams - Summary
  
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Resource Section for Module 5: Reading System Flowcharts View Resource
Module
5 Reading System Flowcharts
- Learn more about reading system flowcharts.
- Reading System Flowcharts - Learning Outcomes
  
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- What is a System Flowchart?
  
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- Common System Flowcharting Routines
  
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- System Flowcharting Guidelines
  
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- Reading System Flowcharts - Summary
  
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Resource Section for Module 6: Reading Entity – Relationship Diagrams View Resource
Module
6 Reading Entity – Relationship Diagrams
- Learn more about reading entity-relationship diagrams.
- Reading Entity-Relationship Diagrams - Learning Outcomes
  
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- Entity-Relationship Diagrams
  
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- Reading Entity-Relationship Diagrams - Summary
  
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SECTION 3 - BUSINESS INTELLIGENCE AND KNOWLEDGE MA...
Resource Section for Module 7: Management Decision Making View Resource
Module
7 Management Decision Making
- Learn more about management decision making.
- Management Decision Making - Learning Outcomes
  
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- Management Decision Making
  
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- Information Qualities and Decision-Making Qualities
  
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- Management Decision Making - Summary
  
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Resource Section for Module 8: Information Tools View Resource
Module
8 Information Tools
- Learn more about information tools.
- Information Tools - Learning Outcomes
  
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- Business Intelligence Systems, OLAP, and Group Support Systems
  
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- Artificial Inteligence
  
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- Information Tools - Summary
  
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Resource Section for Module 9: Knowledge Management View Resource
Module
9 Knowledge Management
- Learn more about knowledge management.
- Knowledge Management - Learning Outcomes
  
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- Gathering Information with Groupware
  
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- Storing Knowledge in Data Warehousing
  
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- Creating a Knowledge Culture
  
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- Knowledge Management Systems - Conclusions
  
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- Knowledge Management - Summary
  
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DIPLOMA IN BUSINESS PROCESS MANAGEMENT - FIRST ASS...
Module
10 Diploma in Business Process Management – First Assessment
- You must score 80% or more to pass this assessment.
- Diploma in Business Process Management - First Assessment
  
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SECTION 4 - UNDERSTANDING SYSTEMS ANALYSIS
Resource Section for Module 11: System Development View Resource
Module
11 System Development
- Learn more about system development.
- Systems Development - Learning Outcomes
  
  Start Topic
- Systems Development
  
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- Phases, Steps, Purposes and Tasks
  
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- Controlling the Process
  
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- Systems Development - Summary
  
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Module
12 Business Process Engineering
- Learn more about business process engineering.
- Business Process Engineering - Learning Outcomes
  
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- Business Process Engineering
  
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- Change Management
  
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- Business Process Engineering - Summary
  
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Module
13 Systems Survey
- Learn more about systems survey.
- Systems Survey - Learning Outcomes
  
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- Triggering Systems Development
  
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- Definition, Goals and Gathering Facts
  
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- Perform Preliminary Feasibility Study
  
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- Devise the Project Plan
  
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- Obtain Approvals
  
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- Systems Survey - Summary
  
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Resource Section for Module 14: Structured Systems Analysis View Resource
Module
14 Structured Systems Analysis
- Learn more about structured systems analysis.
- Structured Systems Analysis - Learning Outcomes
  
  Start Topic
- Definitions and Goals
  
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- Define Logical Specifications and Design Alternative Physical Systems
  
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- Select the best Alternative Physical System
  
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- Complete and Package the Systems Analysis Documentation
  
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- Structured Systems Analysis - Summary
  
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SECTION 5 - FUNDAMENTALS OF SYSTEMS DESIGN AND IMP...
Resource Section for Module 15: Systems Selection View Resource
Module
15 Systems Selection
- Learn more about systems selection.
- Systems Selection - Learning Outcomes
  
  Start Topic
- Systems Selection
  
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- Hardware and Software Acquisition Alternatives
  
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- Systems Selection - Summary
  
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Resource Section for Module 16: Intermediate Steps in System Selection View Resource
Module
16 Intermediate Steps in System Selection
- Learn more about the intermediate steps in system selection.
- Intermediate Steps in System Selection - Learning Outcomes
  
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- Prepare Requests for Proposals
  
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- Consider Other Data and Criteria
  
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- Intermediate Steps in System Selection - Summary
  
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Resource Section for Module 17: Systems Design View Resource
Module
17 Systems Design
- Learn more about systems design.
- Systems Design - Learning Outcomes
  
  Start Topic
- Introduction to Systems Design
  
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- Intermediate Steps
  
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- Systems Design - Summary
  
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Resource Section for Module 18: Systems Implementation View Resource
Module
18 Systems Implementation
- Learn more about systems implementation.
- Systems Implementation - Learning Outcomes
  
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- Introduction to Systems Implementation
  
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- Intermediate Steps
  
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- Testing and Obtaining Approvals
  
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- Systems Implementation - Summary
  
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Module
19 Systems Operation
- Learn more about systems operation.
- Systems Operation - Learning Outcomes
  
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- The Post-Implementation Review
  
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- Systems Maintenance
  
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- Systems Operation - Summary
  
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DIPLOMA IN BUSINESS PROCESS MANAGEMENT - SECOND AS...
Module
20 Diploma in Business Process Management – Second Assessment
- You must score 80% or more to pass this assessment.
- Diploma in Business Process Management - Second Assessment
  
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DIPLOMA IN BUSINESS PROCESS MANAGEMENT - FINAL ASS...
Module
21 Diploma in Business Process Management – Final Assessment
- You must score 80% or more to pass this assessment.
- Diploma in Business Process Management - Final Assessment
  
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Diploma in Business Process Management

Modules List( 21 )

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