Diploma in Business Process Management Certification Course | Alison

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Diploma in Business Process Management

Learn the essentials of business process management, systems design and implementation.

Business Process Management
Free Course
Business process management is essential for making sure a company runs smoothly. This means that business process professionals are highly valuable within any major organization. This course will teach the most important elements of effective business process management. You will learn about systems analysis, systems design, and systems implementation, and will be introduced to the basic concepts of how to design and test information systems.





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Management of processes and data plays a crucial role in the success of a company. In this course, you will first be introduced to the different concepts involved in business process management, including how to describe the system output flow and users. You will then gain an understanding of the systems development life cycle, which will be an essential part of your business process management career,

The course will then teach you about the goals of systems selection. Here, you will learn what goes into systems evaluation, contract review, and implementation. You will also gain the basic knowledge of how to design, test, and implement information systems. Next, you will learn how to describe the Business Processes model and identify the difference between information and data. The course also explains in detail the concepts behind data flow diagrams and systems flowchart.

The course is perfect for businesses and for professionals who are looking to expand their understanding of business process management. This course is beginner-friendly and accessible for people with no prior background in business process management. It will also be very useful for business owners who want to learn a thing or two about best practices in business process management in order to improve their overall operations performance. So why wait? Improve your business process management skills today!

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Module 1: What is an Information System?

Module 2: Logical Components of a Business Process

Module 3: Management Uses of Information

Module 5: Reading System Flowcharts

Module 6: Reading Entity – Relationship Diagrams

Module 7: Management Decision Making

Module 8: Information Tools

Module 9: Knowledge Management

Module 4: Reading Data Flow Diagrams

Module 10: Diploma in Business Process Management – First Assessment

Module 11: System Development

Module 12: Business Process Engineering

Module 13: Systems Survey

Module 14: Structured Systems Analysis

Module 15: Systems Selection

Module 16: Intermediate Steps in System Selection

Module 18: Systems Implementation

Module 19: Systems Operation

Module 20: Diploma in Business Process Management – Second Assessment

Module 21: Diploma in Business Process Management – Final Assessment

Module 17: Systems Design

Learning Outcomes

Having completed this business course you will be able to: - List and explain the elements in the study of information systems; - Describe the system output flow and users; - Describe the “Business Process” model; - Identify the difference between data and information; - Read entity-relationship diagrams, data flow diagrams and systems flowchart; - Describe the terms “balanced” and “top-down partitioning”; - Describe the three step process known as “decision-making”; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”; - List the different meanings of systems development life cycle; - Explain the activity known as “business process engineering”; - Describe a system survey and outline its goals; - Describe the term “structured systems analysis” and "system maintenance"; - List the goals of systems selection; - List the different steps involved in the process of evaluating the vendor proposals; - Explain how the project completion report is approved.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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