Dealing With Difficult People In Life & Work | Free course | Alison

Dealing With Difficult People In Life & Work

Discover how to deal with difficult people and conflict, and build healthy relationships with this free online course.

Free Course
This free online Dealing with Difficult People course will teach you how to effectively deal with difficult people you encounter in everyday life and at work. This course was assembled with a Master Therapist, and teaches you the skills required to deal with even the most difficult people in your life. Those same skills can help you build healthy relationships, and manage conflict. Start this course today to start mastering complex people skills.
  • Duration

    1.5-3 Hours
  • Assessment

  • Certification

  • Responsive






View course modules


Difficult people can be a challenging problem but with these cutting edge skills from a Master Therapist this problem can be easily solved. You'll discover the secret reasons why difficult people are the way they are and learn techniques that can stop difficult people in their track.

In this course you will discover the secret skills used by top therapists to deal with the most challenging of people - From annoying people in line at Walmart all the way to lock-down psychiatric patients. These skills are all extensively tested in the field and known to produce outstanding results. Your tutor Prof. Paul Cline makes it fast, simple and easy for anyone to learn these skills.

You'll also learn how to deal with specific types of difficult people, and be shown techniques to control your emotions and come from a place of strength and power. The course also demonstrates hidden methods for dealing with conflict and how to skillfully side-step difficult people. So start the course today and by the end of the week you'll have gained valuable skills for dealing effectively with difficult people.

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Learning Outcomes

After completing this course, you will be able to:

  • Identify the major types of difficult people
  • Explain the power of self-control in dealing with difficult people
  • Describe the ways you can side-step anger like a therapist does
  • Describe the fundamentals of a healthy relationship
  • Describe ways to turn enemies into friends
  • Explain hidden methods for dealing with conflict
  • Describe ways to be less of a target for difficult people
  • Explain why difficult people make you so angry
  • Explain how "self-respect" works
  • Describe ways to set proper boundaries
  • Explain how to deal with difficult people the way a master therapist does


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.



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