Learning Outcomes

After completing this course, you will be able to:

• Identify the major types of difficult people
• Explain the power of self-control in dealing with difficult people
• Describe the ways you can side-step anger like a therapist does
• Describe the fundamentals of a healthy relationship
• Describe ways to turn enemies into friends
• Explain hidden methods for dealing with conflict
• Describe ways to be less of a target for difficult people
• Explain why difficult people make you so angry
• Explain how "self-respect" works
• Describe ways to set proper boundaries
• Explain how to deal with difficult people the way a master therapist does