These courses will help you to learn the theory and practice of being a good manager in various organisations. The courses will teach you about the tools, techniques and strategies used by managers.
You will study how to negotiate with staff internally and how to implement change in an organisation. You will learn how to engage in difficult conversations in the workplace, and you'll learn about the importance of non-verbal communication and effective listening skills. In addition the courses show you how to build up rapport with colleagues and how to lead conversations. You will learn how influence works and how to strengthen your skills of influence and persuasion.
You will practice how to plan and develop effective presentations. Finally, the courses here also teach you about systems development, project life cycles, planning, analysis, design, implementation and evaluation.
These courses will be of interest to those working in management who want to learn more, those looking to progress into a management position and those studying business/project management etc.