Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How do I sign up on the Alison App?
You can download the Alison App here. Launch the App and select Sign up, as shown in the image below:
After you complete the sign-up form, you’ll receive an email. Please click on the confirmation link to complete your account set-up.
Note for iOS users: When you first sign up, you will see an option to save your credentials (email and password) in your Apple device. This will enable you to use Face ID for future logins.
Top Tip: Take care to enter your name correctly when signing up. We’ll be adding the name you enter to your certificate when you graduate! Avoid errors and additional costs down the track by checking you have the right spelling when you sign up.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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