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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

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Change Personal Information in Profile

    At times, you may need to update the personal information in your Profile. You can access these settings at any time to update and confirm your information.

    When you graduate, the name on your certificate is exactly as it appears in your Profile. Avoid errors and additional costs down the track by checking you have the right spelling. 

    It's important to double check your name before you submit it, as you can only update it once every 3 months.

    It’s easy to change your personal details in your account. Here’s how:


    Login to your Alison account and select your Profile.

    • Look for your name at the top of the page, and click on the pen icon as shown in the screenshot below. 

    • Simply update the details you want to change and click on the Save button.  


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