Helpful articles to get you started on Alison and solve technical issues
Certificates and Payments
How Alison Certificates works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Courses page and add the name of course you are looking for into the search box. You can refine your search by filtering by course subject, duration and type of course.
• Scroll through the courses, select the course you wish to study and click Start Now. Follow the on-screen instructions to complete the course.
When you start a course, an advert will run for 8 seconds. You can then start the course by selecting Start Topic.
Alison courses are designed to be self-paced, meaning you can take as much or as little time to complete a course as you wish. Most certificate courses take 2-3 hours to complete and diploma courses take around 6-15 hours to complete.
All learning on Alison is free. There is no payment required to enrol and complete any course on Alison and you can download your free Learner Record as proof of the courses you've completed. Once you’ve completed your course, you have the option to purchase a Digital or Printed Certificate or Diploma. Check out our pricing page.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
Can’t find the answer you’re looking for?
Don’t worry, we’re here to help! Contact our Learner Support Team with your question.Contact Support