Helpful articles to get you started on Alison and solve technical issues
Certification and Payments
How Alison Certification works, and your payment and delivery options
All you need to know about Alison's Refer A Friend programme
How to make the most out of your learning through Alison's Mobile Applications
Learn more about Alison's optional Premium packages
Learn how to use the Alison Publishing Tool features
Learn more about Alison corporate services for businesses, organisations and non-profits around the globe that assist in making continuous learning and development both efficient and cost effective
What programmes does Alison have?
Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How long does it take to receive my Certificate?
If you purchase a digital Certificate or digital Diploma you will be able to download your PDF directly from your dashboard, once your payment has been finalised.
If you purchase a printed or framed Certificate or Diploma, the delivery lead time is up to 28 working days. Due to customs delays relating to COVID pandemic protocols, orders may be delayed. We are trying our level best to ensure that your Certificate reaches you as soon as possible.
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certification?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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