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    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How can I download my Digital Certificate (PDF)?

    If you have purchased a Digital Certificate / Digital Diploma (PDF), follow these steps to download it:

     

    - Log in to your Alison account

    - Click your Profile icon in the top right corner

    - Select Dashboard from the dropdown list

    - In your Dashboard, scroll to your My Certificates widget, where you can see the number of Certificates you have available to download

    - To expand the widget, click the View Details button, or select the 3 dots in the top right corner and click Expand

    - This will maximise your My Certificates widget and move it to the top of your Dashboard

    - On the right hand side of the page, you will see 3 icons in line with the course title. The option to download your Digital Certificate / Digital Diploma is the first icon, which displays the text ‘Download PDF’ when you hover your mouse over it

     

     

    If you need any further assistance please email [email protected] and our support team will be happy to help.

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