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Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How can I download my Digital Certificate (PDF)?

    If you have purchased a Digital Certificate/ Digital Diploma (PDF) downloading it couldn't be easier:

    • Go to alison.com/login and login to your account.
    • Click on My Profile in the top right corner of your screen, and select Dashboard from the drop down menu.
    • In your Dashboard scroll to the Reporting section, and select Certificate Downloads
    • Scroll to the course you have purchased the PDF for and you will see three options, Download is the second option (as outlined by the red box in the below image)

    FAQ - How to download PDF


    If you need any further assistance please email [email protected] and our support team will be happy to help.

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