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Certificates and Payments
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Hi. How can we help?
Welcome to Alison's Help Center; where all your most commonly asked questions are answered.
Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.
How can I redeem my pre-purchased Digital Certificate or Diploma?
I see that you have taken advantage of our pre-order offer and received a 20% discount on the purchase of your Digital Certificate or Diploma. Now that you have completed your course, you can redeem your certificate against your course and download it immediately.
Go to your Dashboard. In the section Your Completed Courses & Claimed Certificates please select the option to Redeem, as per the screenshot below:
If you have completed more than one course, you can choose which course you would like to redeem your purchase against. It is important to note that Digital Certificates can only be redeemed against completed Certificate courses, and Digital Diplomas can only be redeemed against completed Diploma courses.
Certificates will be available for you to download in Your Completed Courses & Claimed Certificates section:
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Most Popular Questions
How do I download my Digital Certificate?
Once you have completed your purchase, your Digital Certificate/Digital Diploma ...View answer
How can I pay for my certificate?
There are a number of payment options you can use:Credit/Debit Card: A quick a...View answer
How to start a course?
You need to start by logging into Alison and finding a course. Go to the All Cou...View answer
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