

Gerard is an ICT (information and communication technology) professional with over three decades of experience in a variety of industry and governmental sectors, including the emergency services. He is also an author, serial Internet entrepreneur, investor, smart home enthusiast and creator.
Over the past number of years, Gerard has been on a mission to improve people’s safety levels through his courses, books, and blogs.

By the end of this course, you will be able to:
- Describe an emergency
- Describe reasons why people call the emergency service
- Classify when you should NOT call 911, 112, or 999
- Discuss how you can prepare yourself, your home, and your family to make a call to the emergency services
- Explain the different elements involved when making an emergency call
- Explain how to set up your smartphone to deal with emergencies
- Explain how using VOIP to contact the emergency services can cause problems
- Explain how people use texting to engage with emergency services
- Identify how to set up your car to call the emergency services automatically
- Describe how the communication of emergency services with the public has been affected by the use of social media
- Describe the benefits of third-party smartphone apps for particular emergencies
- List the five steps involved in making a 911, 112, or 999 call






Preguntas frecuentes
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